22nd Annual
CXAUTO2026
CX Strategy | Retail Innovation | AI & Analytics | Fixed Ops | F&I | Employee Satisfaction
The Voices Shaping Automotive CX
Industry leaders sharing real strategies, tactics and results.
Sept. 28, 2026 | Hudson's Detroit
Meet Your Keynote Speaker
Jack Hollis
Managing Partner - Accrual Equity Partners
Former EVP & COO - Toyota
Featured Speakers
Cristina Cheever
Chief Marketing Officer
Mike Spadafore
Global Data Abalytics Lead, Marketing
John Fitzpatrick
Head - CarBravo
Bill Camastro
Dealer Principal & Executive Vice President
Justin Hinderer
Owner
Chad Jernberg
Vice President of Customer Experience
Steve Cerny
Manager, 20 Group Operations
Amy Sgrignoli
Vice President, Connected Vehicule
Steven Alf
Co-Owner
Michael Alf
Co-Owner
Jeff Williams
Vice President
Gary Schultz
Head of Strategic Alliances & Relantionship Management
Moderators
Dan Shine
Lindsay VanHulle
Registration Options
Option 1: CXAUTO only
Full access to CXAUTO programming and networking, plus the Congress Welcome Reception (Sept. 28)
Option 2: CXAUTO + Congress (bundle)
Access to CXAUTO (Sept. 28) plus full Automotive News Congress programming (Sept. 29-30), breakout sessions and all networking opportunities
Thanks to our Exclusive Partners!
Detroit | September 28
CXAUTO2026
